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100% SATISFACTION GUARANTEE

By the will of Allah we do not receive many complaints from our customers, however on the rare occasion that we do, we l try to do everything we can to fix the problem in as timely and fair a manner as possible.

We feel that customer loyalty at kitaabun is far more important than a single wrong order. Mistakes can happen, but if you are simply unhappy or dissatisfied with a product from us, as per our 100% SATISFACTION GUARANTEE you may return the product for a replacement or even a full refund in sh Allah

Refunds or replacements will be issued for defective products, wrong quantity, and wrong item shipped and/or shipping damage.

100% Refund if you have been mislead by www.kitaabun.com

We try to provide you with information which is as accurate as possible on our Website or over the telephone, however on the odd occasion we may have displayed or provided information which may have mislead you to buy the product.

Example include failure to inform you if

  1. The Print Quality is very poor.
  2. The level of translation may also be below the expected standard.
  3. Number of Pages may be wrong or not mentioned.
  4. The Binding may be wrong or not mentioned.
  5. Other Information may be mentioned which no longer accurate such as colour printing, or images etc.

If you feel that you have ever been mislead or supplied wrong information

which lead t you to buy our products at any time in the Past, please contact us on office@kitaabun.com and we will do our best to a mutually acceptable compensation arrangement or agree to take the books back and issue you with a full refund.

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KitaabunCollection Address
Classical and Contemporary Muslim and Islamic Books Online104 LE5 0QF
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This article was published on Friday 29 November, 2013.Current Reviews: 0
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