By the will of Allah we do not receive many complaints from our customers, however on the rare occasion that we do, we l try to do everything we can to fix the problem in as timely and fair a manner as possible.
We feel that customer loyalty at kitaabun is far more important than a single wrong order. Mistakes can happen, but if you are simply unhappy or dissatisfied with a product from us, as per our 100% SATISFACTION GUARANTEE you may return the product for a replacement or even a full refund in sh Allah
Refunds or replacements will be issued for defective products, wrong quantity, and wrong item shipped and/or shipping damage.
100% Refund if you have been mislead by www.kitaabun.com
We try to provide you with information which is as accurate as possible on our Website or over the telephone, however on the odd occasion we may have displayed or provided information which may have mislead you to buy the product.
Example include failure to inform you if
If you feel that you have ever been mislead or supplied wrong information
which lead t you to buy our products at any time in the Past, please contact us on firstname.lastname@example.org and we will do our best to a mutually acceptable compensation arrangement or agree to take the books back and issue you with a full refund.Shipping & Postal Rates, Delivery Charges & Costs From Kitaabun
Collection from our Leicester Offices (No Shipping Charge)
Shipping, Returns & Re-Stock Policy
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Further Questions, Comments or Simply Advice please email email@example.com
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